PRIVACY POLICY
Effective Date: 01/01/25
Section 1: Information Collected
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us when you engage with the Site. This includes when you place an order, fill out a contact form, create or update an account, or subscribe to our newsletter or marketing communications. The information you may provide includes your full name, email address, shipping and billing address, phone number (if you choose to provide it), order details, and any information submitted through open-form fields such as messages or special instructions. We do not collect or store your credit or debit card information directly. All payments are securely processed through secure third-party providers such as PayPal or Wix’s integrated payment gateways, in accordance with their own privacy and security practices.
1.2 Information Collected Automatically
When you visit or interact with the Site, we may automatically collect certain technical and usage information about your device and browsing behavior. This data may include your IP address, browser type and version, operating system and device type, the specific pages you visit and the duration of your visit, your referring website or URL, and your approximate geographic location derived from your IP address. This information is collected through cookies, web beacons, and similar technologies for the purpose of analyzing site performance and visitor behavior. We use tools such as Google Analytics and Wix Analytics to help us monitor traffic, diagnose technical issues, and improve overall functionality. Wherever possible, this data is aggregated and anonymized to protect your privacy.
1.2 User Account Preferences and Profile Data
If you choose to create a customer account on the Site, you may elect to store your name and shipping address to simplify future checkouts, as well as maintain a record of your order history and account activity. You may also set your communication preferences to receive or opt out of promotional messages. This information is provided voluntarily and can be edited or deleted at any time by accessing your account dashboard. If you need assistance managing your account information, you may also contact us directly through the Site’s contact form.
1.3 Site Integrity and Abuse Prevention
To protect the Site from spam, harassment, unauthorized use, or automated abuse, we may collect non-personal technical characteristics of your browser or device, such as: browser capabilities and configuration, rendering or display settings, device performance characteristics (e.g., processing capacity), basic hardware indicators such as CPU core count, and non-identifying signals used to detect repeated misuse. This technical information does not personally identify you, but may help us recognize repeat interactions from the same device to maintain the safety and integrity of this Site. We do not use this data for advertising, profiling, or marketing.
Section 2: How We Use Your Information
Section 3: Cookies and Tracking Technologies
We use the information we collect to operate, maintain, and improve the Site, fulfill orders, and provide you with a high-quality experience. Specifically, we use your personal information to process transactions, ship products, send order confirmations and updates, respond to inquiries, and provide customer support. If you subscribe to our mailing list, we may also use your email address to send you newsletters, promotional content, or updates about new product releases. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link provided in those emails.
In addition, we use automatically collected data to understand how visitors interact with the Site. This information helps us monitor site performance, diagnose technical issues, detect potential security threats, and optimize the layout, content, and usability of the Site. Aggregate, anonymized usage data may also be used for internal analytics or marketing strategy development. We do not use your personal information for automated decision-making or profiling.
Section 4: Data Sharing and Third Parties
Section 5: Data Retention
Section 6: Your Rights
Section 7: Children's Privacy
Section 8: Data Security
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and collect data about how visitors interact with the Site. Cookies are small text files that are placed on your device when you visit a website. They allow us to recognize your browser and remember certain information, such as your preferences, items in your cart, and your activity across sessions. These tools help us deliver a smoother, more personalized experience and enable us to identify areas where we can improve the design and content of the Site.
We use both first-party cookies (set by our Site through Wix) and third-party cookies (such as those set by Google Analytics) to gather aggregate, anonymized data. This may include IP-based location, referral URLs, device type, and time spent on individual pages. While these cookies do not identify you personally, they may be linked with other data you voluntarily provide, such as when making a purchase or creating an account.
You can control or disable cookies at any time through your browser settings, though doing so may affect the functionality and performance of the Site. By continuing to use the Site without disabling cookies, you consent to our use of tracking technologies as described in this Privacy Policy.
We take your privacy seriously and do not sell, rent, or trade your personal information to third-party advertisers or marketers. Your data is only shared with trusted service providers when necessary to operate the Site and fulfill our obligations to you. For example, personal and order-related information may be shared with our website hosting platform (Wix) and our payment processing provider (PayPal) to securely manage transactions, provide order confirmations, and support essential e-commerce functions.
We also use third-party analytics tools, such as Google Analytics, which collect anonymized usage data to help us understand visitor behavior and improve the performance of the Site. These service providers are authorized to use your information only as necessary to perform services on our behalf and are bound by privacy and security obligations.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including order processing, recordkeeping, legal compliance, and customer service. For example, purchase-related information is retained as part of transaction records for tax and accounting purposes, in accordance with applicable laws and regulations. This information is typically stored within secure, access-restricted systems managed by our hosting and payment providers.
If you create an account, your personal profile information may be retained for your convenience in managing orders or preferences, but you may delete or modify this information at any time. We do not actively retain or archive personal data beyond what is required to fulfill legal obligations or support basic business functions. If you wish to have your data deleted or modified, you may submit a request through our contact form.
You have certain rights regarding the personal information we collect and maintain about you. At any time, you may request to access, update, correct, or delete your personal data by contacting us through the Site’s contact form. If you have created an account, you may also manage certain aspects of your information directly through your account settings.
You have the right to request a copy of the personal data we hold about you and to request its deletion, subject to any legal obligations we may have to retain certain records (such as tax documentation for completed sales). We will make reasonable efforts to respond to such requests within 30 days of receipt and will notify you if additional time is required.
If you no longer wish to receive promotional communications, you may opt out at any time by clicking the “unsubscribe” link at the bottom of any marketing email. Please note that even if you opt out of promotional emails, you may still receive transactional or service-related communications (e.g., order confirmations or support updates).
We do not discriminate against users for exercising their data rights, and we are committed to maintaining the transparency and integrity of our data practices.